Delivery & Returns

We offer a contact free delivery service across mainland UK (for delivery to other areas such as Highlands, Isle of Man, Isle of Wight etc. please get in touch). 

Standard shipping rates (10-14 Days):

Please note, depending on stock availability, we may be able to get your order to you in less than 10-14 days. Please contact our team for specific delivery times on particular items.

Order Value	Standard Delivery Charge (Inc. VAT)
£0.00-£49.99	£10.02
£50.00-£149.99	£18.00
£150.00-£249.99	£30.00
£250.00-£349.99	£42.00
£350.00-£698.99	£75.00
£699.00 +	FREE

 

We will do our very best to get your order to you as quickly as possible- please feel free to contact us if you would like an update on your order.

Returns/Refunds - We take great pride in the plants we grow, and we want you to love them just as much as we do! Our team takes extra special care to hand pick your products and deliver them to you in the best possible condition. We make every effort to bring you plants that match the product images on our website as closely as possible. However, please note that as with all living things, there will most likely be a natural variation in shape and colouring.

If you are unhappy with your order or the health of your plants, please contact us within 30 days of your delivery. Email hello@glenmoredirect.co.uk with as much information as possible and we will be in touch as soon as possible to discuss a potential refund/return.  For non-plant items, provided the product is unused and in a re-saleable condition, you can request a return with our team.